About the Course
This course focuses on building strong communication skills essential for effective leadership. Participants will explore the importance of clear and open communication, share personal experiences, and learn best practices for meaningful interactions. The course emphasizes skillful discussion, active listening, and mastering key leadership communication techniques such as setting expectations, giving and receiving feedback, and managing up.
Topics Included
The Art of Effective Communication
Skillful Discussion
3 Key Leadership Communications
Setting Expectations
Managing-Up
Giving & Receiving Feedback
Training Approach
Instructor-led
Group discussion
Individual exercise
Skills Learned/ Outcomes
Apply the principles of effective communication in leadership settings
Engage in active listening and respond thoughtfully in discussions
Deliver and receive feedback in a way that builds trust and growth
Communicate expectations clearly to align team performance
Strengthen relationships and influence through upward communication