About the Course
This course focuses on developing interpersonal effectiveness by understanding one’s own work style and appreciating others’ styles. Participants will learn to build trust, maintain constructive and respectful relationships, and communicate with openness and equity. Emphasis is placed on active listening, collaboration, negotiation, and motivating others, fostering an environment of mutual respect and shared learning.
Topics Included
The principles and techniques that build trust
Identifying and understanding your working style
How to better understand others’ work styles
Use of the DiSC assessment (optional)
Training Approach
Instructor-led
Group discussion
Self-reflection
Simulation
Skills Learned/ Outcomes
Understand clearly your own work style and its impact on relationships
Effectively build trust, rapport, and mutually respectful relationships
Listen actively, express ideas constructively, and adapt to others’ perspectives
Collaborate efficiently and negotiate thoughtfully to achieve shared goals